Last updated: [DATE]
Our Commitment
Wylie Driving School is committed to making our website and courses usable by everyone, including people with disabilities. Driver education should be available to every student regardless of how they access the web.
We work continuously to improve the accessibility of wyliedrivingschool.com and apply the relevant accessibility standards where we can.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
[State honestly where you are. Pick one:]
- “Our site is partially conformant with WCAG 2.1 Level AA. Some parts of the site do not yet fully conform, and we are working on them.” — use this unless you have had a formal audit.
- “Our site is fully conformant with WCAG 2.1 Level AA, verified by an audit completed on [DATE] by [AUDITOR].” — only if that is true and documented.
Accessibility Features
- Semantic headings and landmarks so screen readers can navigate the page structure
- Alternative text on meaningful images
- Keyboard access to all interactive elements, with a visible focus indicator
- Colour contrast that meets or exceeds the minimum ratio for body text
- Text that resizes up to 200% without breaking the layout
- Form fields with associated labels and clear error messages
- Captions on course videos [confirm this is true before publishing]
- Transcripts for audio content [confirm this is true before publishing]
- A “skip to main content” link at the top of each page
- Responsive layout that works on phones, tablets, and desktops
Known Limitations
Despite our efforts, some limitations remain. We list them openly:
- [EXAMPLE: Some older course videos do not yet have captions. We are captioning them and expect to finish by [DATE].]
- [EXAMPLE: Some third-party embedded content, such as our review widget, is outside our control.]
- [EXAMPLE: A small number of PDF documents are not fully tagged. We can provide an accessible version on request.]
[Replace these examples with your real known issues. Listing genuine limitations with a fix date shows good faith. Claiming perfection does not.]
Compatibility
Our site is designed to work with recent versions of:
- Chrome, Firefox, Safari, and Edge
- NVDA and JAWS on Windows
- VoiceOver on macOS and iOS
- TalkBack on Android
The site may not work correctly with browsers older than [X] years.
Technical Specifications
Accessibility relies on HTML, WAI-ARIA, CSS, and JavaScript.
Assessment Approach
We assess accessibility through:
- Automated testing using [TOOL NAME]
- Manual keyboard-only navigation testing
- Screen reader testing
- [External audit by [AUDITOR], if applicable]
Need Help or Found a Problem?
If you cannot access any part of our site or courses, tell us. We will help you directly and fix the underlying issue.
Email: accessibility@wyliedrivingschool.com
Phone: [PHONE NUMBER]
Hours: [BUSINESS HOURS]
When you contact us, please include the page address, what you were trying to do, and the browser and assistive technology you were using. It helps us reproduce the problem faster.
We respond to accessibility reports within [X] business days.
Alternative Formats
If you need course material in an alternative format, contact us and we will work with you to provide it at no additional cost.
Formal Complaints
If you are not satisfied with our response, you may escalate to [NAME AND CONTACT OF SENIOR STAFF MEMBER OR DEPARTMENT].
Ongoing Work
Accessibility is not a one-time project. We review the site [quarterly / annually], test new features before release, and train our team on accessible content.
This statement was last reviewed on [DATE].